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Shipping Policy

Shipping Policy
Last Updated: [DATE: e.g., October 5, 2025]

Thank you for visiting and shopping at Green Thumb Guys. The following terms and conditions outline our shipping policy for all orders placed through our website, www.greenthumbguys.net (“the Service”).

1. Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we experience a high volume of orders or unexpected delays (such as weather or supply issues), processing times may be extended.

2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary depending on your location and chosen shipping method. Typical delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Local Delivery (if applicable): 1–2 business days

Please note that delivery delays can occasionally occur due to carrier issues or unforeseen circumstances.

3. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). Tracking information may take up to 24 hours to become active.

4. Shipping Destinations
We currently ship only within the United States.
For international shipping inquiries, please contact us before placing your order.

5. Local Pickup (if applicable)
If you choose local pickup at checkout, you will receive an email notification when your order is ready for pickup. Please bring your order confirmation email and a valid ID when collecting your items.

6. Damages and Lost Packages
Green Thumb Guys is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

7. Incorrect Address
It is your responsibility to provide an accurate shipping address. If an incorrect address is entered and the package is returned to us, you may be responsible for additional shipping costs to resend it.

8. Contact Us
If you have any questions about this Shipping Policy or your order, you can contact us:

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